Thank you for shopping with Zayla Shots Relations. Below is our detailed shipping policy to ensure you have a clear understanding of how and when you’ll receive your photography equipment.

1. Order Processing Time

  • All orders are processed within 1–2 business days after confirmation.
  • You will receive an order confirmation via email or SMS once your order has been processed.

2. Delivery Method

  • We offer Cash on Delivery (COD) only.
  • Orders are shipped through reliable courier services to ensure safe and timely delivery.

3. Shipping Timeframe

  • Standard Delivery:
    Orders are typically delivered within 3–7 business days, depending on your location.
  • Remote Areas:
    Delivery may take up to 10 business days in remote or less accessible regions.

Note: Business days do not include weekends or public holidays.

4. Shipping Charges

  • Shipping charges (if any) will be mentioned at the time of checkout. Some locations may be eligible for free shipping promotions.

5. Delivery Issues

Please ensure that the shipping address provided is accurate. We are not responsible for:

  • Delays due to incorrect or incomplete addresses
  • Failed delivery attempts due to unavailability of the recipient
  • Delays caused by weather, strikes, or courier service disruptions

If you experience a delay or do not receive your order within the expected time, contact us immediately.

6. Damaged or Missing Items

If your order arrives damaged or incomplete:

  • Contact us within 2 days of delivery.
  • Email us at 📧 [email protected] with your order details and photographs of the damaged packaging or products.

We will investigate the issue and offer a replacement or store credit where applicable.

7. Contact Us

For shipping-related queries or support, please contact:

📧 Email: [email protected]